Diploma In Hospitality in IDEA ACADEMY Malta, Malta

Diploma In Hospitality in IDEA ACADEMY Malta

The hospitality industry is expansive and expanding rapidly. It encompasses service-based enterprises such as hotels, restaurants, wellness centres, cruises, and tourism.

The programme will delve into service businesses in the hospitality industry and cover broad topics such as operations, finances, health and safety, work ethics, communication, customer service, supervisory skills, and consumer behaviour.

You will also examine contemporary issues in hospitality as well as hospitality innovation.

Modules

An Introduction to Hospitality

An Introduction to Finance and Cashier Management in Hospitality

Health and Safety in Hospitality

Principles of Customer Care

Supervisory and HR Skills for Hospitality Professionals

Hospitality Operations

Communication Skills and Work Ethics for Hospitality Professionals

Consumer Behaviour and Marketing in Hospitality

Hospitality Innovation and Business Development

Contemporary Issues in Hospitality

Entrepreneurship

HR in the Global Scenario

Target Audience

This course is targeted at:

• individuals seeking academic and professional advancement in Hospitality;
• mid-career break professionals looking for opportunities to return or change their career.

Career Paths

The possible positions for which this programme aims to prepare you for include, but are not limited to:

• front office manager
• operations supervisor/manager
• guest relations manager
• casino manager
• cruise ship supervisor
• spa manager
• events executive
• wedding coordinator
• food operations manager
• housekeeping manager